D&D Excellence : your Partner for Excellence

D&D News May 2006

The last two or three months have been busy for us once again. There hasn't been any exotic foreign travel, but we have managed to keep occupied on various activities nevertheless. Here are a few examples.

New D&D articles about Excellence

cover illustration from D&D article about Fundamental Concepts of Excellence

We have recently added two articles to the Downloads section. Neither started out as formal papers, but that's how we decided to take them when we realised that they might have wider relevance than their original purposes:

Feel free to check out our other items on the Downloads page.

Some work

Once again variety is the order of the day. From what we're seeing Investors in Excellence seems to be gaining an increased focus, and we have undertaken a couple more assessments, including in the public/not-for-profit sector. The IiE standard is based on the EFQM Excellence Model, and whilst not as comprehensive as the Model itself, it is still quite a demanding level to reach and gives a good indication that you are well on your way to a decent level of excellence. It can serve as a stepping stone to even more stretching assessments, for example a UK Excellence Award.

Dave has started on a new project which is using the Model in supplier selection. He was invited on board by another consultancy, and has a busy period coming up assessing shortlisted companies seeking to become partners with a UK public sector body.

We've recently started working with a local charity, and we've included our story about the Royal London Society for the Blind.

Dates for your diary

The EFQM Forum 2006 is being held in Budapest, Hungary, from 6 to 8 November.

The next UK Business Excellence Award dinner is on Wednesday 25 October 2006 at the London Hilton, Park Lane.

Memory Lane

Both of us have been able to visit some old London 'haunts'. Dave attended a meeting organised by London Excellence at Tower 42 - previously the NatWest Tower. We worked there in the early 1990s, until it was severely damaged by the Bishopsgate bomb on 24 April 1993. As well as seeing how the Tower looks now, in the meeting Dave sat next to someone whom he had never met before, but who had already used some material from our Downloads section in her own company. Dave found the event very worthwhile and we look forward to supporting more meetings when we can.

One of the members of Derek's local Camera Club recently moved offices and is now working in 41 Lothbury in the City of London - our base in our final year with NatWest. She kindly invited Derek to look around. It has been extensively refurbished, and looks very impressive. It is a listed building, and some historical parts have been renovated and retained - including the old directors' dining rooms. Other parts have massively changed including the floor on which we worked, which is unrecognisable except in basic shape. It does look really good - thanks to Jackie Stanton for the opportunity to look around again.

close up of a Ferrari car

Talking of Sevenoaks Camera Club, Dave asked Derek to include this picture of part of a Ferrari car. It was taken when Derek and two other members were photographing the car for a Club competition. Their team's panel of six photos managed to win 3rd place - almost an excellent result! If anyone really wants to see more of his pictures, you may like to check out Derek's own recently launched small website (opens in a new browser window).


A special section this time as a number of friends coincidentally deserve recognition at the same time.

the cover of Dmitri Maslow's new book

Other D&D recent contacts

Our list of people we've had contact with seems even longer than usual. It's been great to catch up with, amongst others, Susan Law, Judy Behennah, Martin Gray, Rob Pike, Sarah Deaves, Claire Arnold, Andy Ross, Richard Fletcher, Glenn Morley, Ian Tomlinson Roe, Jane Robinson, Sue Colton, David Bean and Richard Graham.